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All products purchased at store will be processed 48-72 hrs from ordering (excluding weekends). Please allow 14-21 days for USA delivery.

Please allow 2-3 weeks if you've ordered during high season or during special promotions.

Promotional items are always in high demand and we may need to order from our warehouses overseas depending on demand.

We ship worldwide if you’re ordering internationally. Please be mindful as shipping costs vary if shipping internationally.

We are here 10am - 5pm EST Monday to Friday. We aim to respond to your e-mails and messages in the shortest time possible. E-mail us at: support@pierceandbianca.com

[International orders] - Store is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.